An endocrinologist is a specialist in hormones. We diagnose and treat disorders of endocrine glands and focus on conditions caused by hormonal imbalances. Common endocrine conditions include pituitary, thyroid, parathyroid and adrenal disorders, osteoporosis, obesity and all forms of diabetes.

Once you have a valid referral letter, you can simply book your appointment online. If you are unable to make an online booking, please call 03 8437 4210 and our friendly reception staff will be happy to assist.

New patients are invited to complete an online registration form to help streamline your initial review. Bookings made online via our link above will automatically be directed to this form. Patients who have made a booking by calling our clinic can complete the registration form here. Please ensure all sections of the form are completed carefully to allow for accurate linkage to your personal patient profile.

A GP referral is generally valid for 12 months. A referral from a specialist is valid for only 3 months.

Initial consults typically require approximately 30 to 40 minutes, while review appointments usually require approximately 15 to 20 minutes.

Occasionally, some patients require a little extra time which may lead to unforeseen delays to your appointment and we sincerely appreciate your patience if this does occur. We understand your time is valuable and we will endeavour to review patients within their allocated timeslot. In order to minimise delays, we kindly request your arrival 5 minutes prior to your appointment time.

For online bookings, a confirmation email will be sent out at the time of booking followed by a reminder email sent out on the day of your appointment.

A SMS confirmation message will be sent out 48 hours prior to your appointment time to confirm your booking. Please reply Y to confirm your attendance.

If unable to attend, please kindly reschedule as soon as possible via your initial booking method i.e. online or phone.

On the day of your appointment, please bring the following:

• A current valid referral letter from your GP or specialist

• Medicare card

• An up-to-date list of all your prescribed medications, including dosages

• Any recent pathology results and/or radiology reports

• Relevant correspondence from other specialists or allied health

• For patients with diabetes, a record of your recent blood glucose levels

Face to face appointments are preferred to allow for a more comprehensive assessment to optimise your care.

However, telehealth appointments may be facilitated and offered in limited circumstances for review appointments. 

Dr Wong specialises in adult endocrinology and currently only accepts patients aged 18 years and older.

Yes, we are happy to provide medical certificates and repeat prescriptions during your appointment. Please kindly request this during your consultation if required.

If you require prescriptions between appointments, we recommend contacting your GP.

Drivers are required by law to notify Transport Victoria Medical Review of any serious, permanent or long term illness, disability, medical condition or injury that may affect their fitness to drive. Diabetes is one of these conditions.

The main concern about driving and diabetes is the potential for an unexpected severe hypoglycaemic (low blood sugar) event. This may result in loss of consciousness or seizure activity, causing risk to yourself and others.

Commercial or heavy vehicle licences in patients using glucose-lowering therapies require an annual review. Private licences require reports every two to five years, depending on their treatment regime.

We are happy to provide medical clearance in patients with diabetes, provided we have sufficient data to demonstrate stable and safe glucose levels. Patients are advised to bring in their glucometer with daily glucose data for the preceding 2 weeks, a formal blood test which includes HbA1c within 3 months and an eye report by an optometrist or ophthalmologist within the past 6 months.

Further information can be found on the official Transport Victoria website under Diabetes and Driving.

At Balance Endocrinology, we highly respect patient confidentiality and we are obligated to ensure that your sensitive personal information is kept private. In accordance with the Privacy Act in 1988, we will only disclose and share personal information following informed consent from the patient, unless there are legitimate concerns or a serious threat to individual or public health and safety.

Personal health information is only shared for the purposes of coordinating patient care, and liaising with referring doctors, pathology and radiology centres and other allied health professionals.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Address:

Northern Private Hospital Suite 2, Level 2 12 Osburn Place, Epping, VIC 3076

Parking:

There is ample free 2hr street parking outside the hospital. Alternatively, paid onsite parking is available on hospital grounds, with entry to the carpark via Norwell Street. The schedule of fees is available on the Northern Private Hospital website and at the entrance to the carpark. Disabled parking and wheelchair access is available.

Public transport:

Bus services are available close to Northern Private Hospital. Bus routes 358, 555, 556, 577, 569 and 901 make stops outside The Northern Hospital, which is adjacent to Northern Private Hospital.